STUDIO POLICY

Art Lust Photography | Emotive. Alternative. You.

By submitting a booking request, you acknowledge that you have read and accepted the Art Lust Photography Studio Policy.

 

01. Choosing Your Artist

We encourage all clients to review their chosen artist's portfolio, editing style and pricing before booking.

Each artist has their own creative approach. By commissioning an artist, you acknowledge their individual style and understand that your finished portraits will reflect their advertised work.

Please discuss any specific requirements or expectations with your artist before your photoshoot.

 

02. Deposits & Payments

A 50% non-refundable deposit is required to secure your booking. This payment is made directly to your chosen artist, who will provide payment instructions.

Your remaining balance is payable when your completed portraits are ready for collection.

All outstanding balances must be paid before your final, unwatermarked portraits can be collected.

Additional services, revisions outside the agreed commission or rush requests may incur additional charges. Any applicable fees should be discussed and agreed upon with your artist.

Deposits are non-refundable if you cancel or choose not to proceed with your commission.

Refunds will be provided where your artist is at fault and unable to fulfil the agreed commission. Other refund requests or exceptional circumstances will be reviewed individually by Art Lust Photography.

 

03. Appointments & No-Shows

We understand that unexpected circumstances can arise. If you need to reschedule your appointment, please contact your artist before your scheduled photoshoot.

A no-show occurs when a client fails to attend their scheduled appointment without notifying their artist beforehand.

First no-show: You may reschedule your appointment once without an additional fee.

Second no-show: Your booking will be cancelled.

Future bookings: If you wish to book again after two no-shows, a L$1,000 non-refundable rebooking fee must be paid in advance to confirm your new appointment.

This fee will be deducted from the total cost of your portrait order if you attend the rescheduled appointment.

Contacting your artist after a missed appointment does not automatically excuse a no-show.

Clients who contact their artist in advance to arrange a reschedule will not be considered no-shows.

 

04. Client Communication

Clients are expected to maintain reasonable communication with their chosen artist throughout the booking and commission process.

If we cannot contact you or arrange your photoshoot within 14 business days of your booking, despite reasonable attempts to reach you, your booking may be cancelled.

Please keep your artist informed of any changes to your availability, requirements or circumstances that may affect your appointment.

 

05. Portrait Revisions

We want you to be happy with your finished portraits.

When your artist completes your order, your portraits will be made available for preview through our in-world Order Collection system.

You will have the opportunity to review your images and either approve your order or request revisions before making your final payment.

If you would like adjustments, please select the revision request option and provide your artist with clear details of the changes you are requesting.

Revision requests should relate to the original agreed commission. Significant changes, additional editing or requests outside the original brief may incur additional charges.

Once you have approved, paid for and collected your completed portraits, further editing requests may also incur additional charges.

 

06. Image Collection

Once your portraits are ready, your artist will contact you with instructions for collecting your order.

Your completed images will be available through our in-world Order Collection Gallery.

At your assigned collection station, you can:

• Preview your completed portraits.

• Approve your order or request revisions.

• Pay any outstanding balance.

Once you have approved your order and completed payment, your Art Lust Photography Unpacker HUD will automatically be delivered to you.

Wear the supplied HUD and select Unpack to receive your completed portraits in a folder in your inventory.

Please ensure you have received and saved your portraits before discarding your delivery HUD.

 

07. Portfolio & Promotional Use

Art Lust Photography and its artists reserve the right to display completed commissions in artist portfolios, on Flickr, social media, our website and other promotional materials.

If you do not wish for your portraits to be publicly displayed or used for promotional purposes, please inform your artist.

Your privacy preferences will be respected, and any images you request to remain private will not be shared publicly.

 

08. Photoshoot Preparation

Please arrive at your scheduled photoshoot on time and prepared with your chosen outfit, appearance and any accessories required.

If you have specific poses, themes or creative ideas in mind, we encourage you to discuss these with your artist before your appointment.

Your artist may provide guidance during the session, but clients are responsible for preparing their own avatar unless alternative arrangements have been agreed upon.

 

09. Image Delivery & Storage

Completed portraits will remain available for collection for 30 days from the date your artist notifies you that your order is ready.

Please collect and save your completed images within this period.

After 30 days, Art Lust Photography cannot guarantee that your images will remain available for collection or replacement.

We recommend keeping a backup copy of your purchased portraits, as artists are not required to retain completed commissions indefinitely.

 

10. Questions & Support

If you experience any issues with your booking, artist, payment or completed portraits, please contact your chosen artist first.

If your concern remains unresolved, please contact Bren Nightfall, Art Lust Photography's founder, through Second Life or the Contact & Support page on our website.

We aim to resolve concerns fairly and professionally.

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Art Lust Photography reserves the right to update its Studio Policy at any time.